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As of April 1, 2026, First Tech Insurance Services LLC and DCU Financial Insurance Services LLC (DCU Insurance) have merged. DCU Financial Insurance Services (DCU Insurance) will continue operating under its existing name, which serves as a doing business as (d/b/a) name for First Tech Insurance Services. For DCU Insurance Customers, there are no changes at this time. As we work to combine operations, we look forward to providing even more value to you and the communities we serve. Thank you for continuing to trust us to protect the things you love most.

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Policy Change Request

Let us know how we can help you with your changing insurance needs

To make changes to your existing policy

To make changes to your existing DCU Insurance policy please contact us...

  • By phone – 508.263.6978
    DCU Insurance is open 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday.
  • By email – insurance@dcu.org, or
  • By fax – 866.897.2629.

Please be prepared to provide the following information to your agent:

  • your name,
  • policy number,
  • effective date of the change,
  • a description of the change you are requesting, and
  • the best way to contact you during the day.

We will contact you to verify the details and to process any documentation that is required.

Please note that changes to coverage requested via voice mail, email, or fax are not bound until confirmed by one of our agents.

Carrier contact information

  • Foremost Insurance – 508.263.6978
  • MAPFRE – 844.808.9934
  • MPIUA (MA Fair Plan) – 508.263.6978
  • MSA Insurance Group – 866.299.8692
  • Progressive Insurance – 800.876.5581
  • ASI/Progressive Insurance – 508.263.6978
  • Safety Insurance – 508.263.6978
  • Travelers: MA Residents Only – 877.511.0158
  • Travelers: Outside MA – 800.842.5075